YouGov

Building the GfK MyScan Cross-platform App to Transform Data Collection with Advanced OCR Technology

Industries

Market Research

Platforms

Android, iOS

Building the GfK MyScan Cross-platform App to Transform Data Collection with Advanced OCR Technology

Company Overview

GfK MyScan is a business-use app exclusively available to selected analysts at GfK. Analysts use the app to record shopping activities at stores like Aldi and Lidl by scanning purchases, entering untagged items, and uploading receipts. This data is collected to support report generation, with analysts earning reward points upon reaching set targets, such as uploading receipts.

Key Challenges

The project’s main challenges involved developing a seamless data entry experience that ensured accuracy and maintained strong engagement from analysts.

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Our Solution

The proposed solution was meticulously developed from scratch to address GfK’s specific needs by integrating advanced technologies and user-centric features. The solution’s core components include OCR-enabled receipt scanning for automated data extraction, allowing analysts to quickly capture and review essential shopping data, significantly reducing manual data entry time. Additionally, a manual data input option via structured questionnaires ensures data collection flexibility when receipt scanning isn’t feasible. The solution also enhances user engagement through features like survey management, reminders for timely submissions, and easy access to account information, FAQs, and support resources, ensuring a seamless and efficient user experience.

Our Solution Image

The Results

Our solutions delivered impactful results, elevating data accuracy, driving analyst engagement, and enabling GfK to harness deeper insights than ever before.

Intuitive and Responsive Design

Intuitive and Responsive Design

Our team developed a clean, intuitive interface with responsive performance across various devices and screen sizes, ensuring seamless navigation and a consistent user experience.

User-Centric Features

User-Centric Features

We incorporated user feedback mechanisms and provided easy access to support resources, enhancing user satisfaction and engagement.

Visual Aids and Feedback

Visual Aids and Feedback

Our experts implemented visual cues and real-time feedback during data entry and review, helping users quickly identify and correct discrepancies.

Consistency and Branding

Consistency and Branding

We maintained design consistency and adhered to GfK’s branding guidelines to reinforce brand identity and trust.

Improved Efficiency

Improved Efficiency

By introducing OCR technology for receipt scanning, we significantly reduced the time and effort required for analysts to submit shopping data.

Enhanced Data Accuracy

Enhanced Data Accuracy

Automated data extraction and validation minimized human errors, ensuring more reliable and high-quality data for analysis.

Increased User Satisfaction

Increased User Satisfaction

Our user-friendly design and added flexibility in data submission methods improved user experience and satisfaction, encouraging consistent participation.

Optimized Reward System

Optimized Reward System

We automated reward tracking and allocation, ensuring timely recognition of analysts' efforts, which boosted motivation and engagement.

Scalable and Adaptable Solution

Scalable and Adaptable Solution

Our solution provides a robust foundation that can be scaled and adapted to accommodate future advancements.

Positive Impact on Business Outcomes

Positive Impact on Business Outcomes

With efficient, accurate data collection, GfK can generate more insightful market research reports, reinforcing its leadership in the industry.

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