Sales Development Representative (Upwork)

Job Description

Sales Development Representative (Upwork)

We are looking for a proactive and result-oriented Sales Development Representative with hands-on experience in Upwork bidding and client communication within the IT services industry. The ideal candidate should be capable of identifying relevant opportunities, writing tailored proposals, handling initial client interactions independently, and contributing to a healthy sales pipeline.

This role is suited for someone who can work with a fair degree of ownership, consistently generate qualified leads through Upwork, and coordinate effectively with internal teams to move opportunities forward.

Key Responsibilities:

• Manage and optimize company profiles on Upwork to improve visibility and response quality

• Identify relevant projects aligned with the company’s service offerings and business goals

• Write and submit customized, high-quality proposals based on client requirements

• Handle initial client communication independently through Upwork messages.

• Coordinate with internal teams for project estimations, solution inputs, capability decks, and proposal support

• Maintain timely and consistent follow-ups with prospects to convert responses into qualified business opportunities

• Maintain and regularly update records of leads, proposals, follow-ups, and deal status

• Contribute to monthly and quarterly sales targets through consistent lead generation and opportunity creation

• Stay updated on Upwork trends, bidding practices, competitor activity, and changes in client expectations.

Required Skills & Competencies

• 2 to 3 years of experience in Upwork bidding

• Proven experience in generating leads and opportunities through Upwork

• Strong verbal and written communication skills

• Ability to understand client requirements and respond with relevant, client-focused solutions

• Basic understanding of AI tools and their practical application to improve sales productivity and efficiency.

• Experience in handling initial client conversations independently on Upwork.

• Working understanding of IT services such as web development, mobile app development, eCommerce, Magento, or related areas

• Good follow-up, coordination, and negotiation skills

• Target-driven mindset with strong ownership of assigned responsibilities.

Preferred Skills

• Experience working with international clients.

• Detailed understanding of Upwork and its whole process.

• Exposure to CRM tools, proposal management, or sales tracking systems.

• Understanding of estimation workflows and solution-based proposal support.

• Experience contributing across the sales cycle from lead generation to opportunity conversion.

• Flexibility to work across different time zones based on business needs.

About the Team

Our sales team is a dynamic and results-driven group focused on building strong client relationships and driving business growth across global markets. The team combines strategic thinking with a deep understanding of customer needs, leveraging modern tools and data-driven insights to deliver impactful solutions. With a strong emphasis on collaboration, ownership, and continuous learning, we foster a culture that encourages innovation, effective communication, and consistently exceeding targets.

Why Join Us

• Opportunity to work on impactful projects for global clients

• Collaborative, growth-oriented, and learning-driven work environment

• Strong focus on career development and continuous upskilling

• Exposure to modern technologies, tools, and best practices