Company Overview
Patient Pal is a prominent healthcare provider, aimed to enhance operational efficiency and patient experience within the clinics of their SaaS clients. With a commitment to delivering high-quality care, they sought innovative solutions to streamline administrative processes and improve overall service delivery.
Key Challenges
Our client wanted a one-stop solution that could solve the following challenges delivering a seamless experience.
Our Solution
Our team carried out a thorough analysis of the client’s requirements and problems. The client wanted to solve this problem by implementing a SaaS platform. Then, our team worked hard to propose the implementation of a comprehensive solution aimed at digitizing paperwork processes, streamlining appointment scheduling, automating insurance verification and cost calculation, and improving overall data management.
Implementation / Process
Clinic Schedules
Patients can effortlessly schedule appointments in advance.
Automated reminders help reduce no-shows.
Patient Intake
- Electronic intake forms eliminate paperwork and minimize errors.
- Saves time for healthcare providers as well as patients.
Insurance Check
- System facilitates the insurance eligibility verification.
- Shows copay, coinsurance, and deductible information.
Insurance Check
- Treatment charges are calculated based on insurance information.
- Helps patients understand unnecessary costs.
Appointment Management
- Structured appointment system is implemented.
- Facilitates scheduling for clinics as well as patients.
Data Management
- Integrates with EHR systems.
- Assures patient records are correct and easily accessible.
Tech Stack
UI/UX Design
Designed a new intuitive design with a user-friendly interface for B2B customers. We added features like bulk ordering, order management, real-time updates and much more.
The Results
Our team worked on the main challenges faced by the client and made sure that their end-to-end operations were streamlined and there were no gaps.
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