Reading Time: 7 minutes Agentforce is a mobile-first platform designed to streamline field operations across industries like insurance, logistics, energy, and telecom. It empowers field agents with the right tools and data on the go. However, its true value is unlocked when integrated with Salesforce—especially Field Service Lightning—enabling real-time data sharing, reduced manual work, and better decision-making. This blog offers a practical guide for Salesforce professionals to implement effective, real-world Agentforce integrations.
Reading Time: 10 minutes The healthcare industry has plenty of software, but much of it adds complexity instead of value. Key issues include poor integration, clinician burnout from inefficient systems, and rising patient demand for digital care. With IT spending growing, the focus must shift to solutions that reduce manual effort, fit into real workflows, and improve outcomes. This blog highlights 10 types of software that are effectively addressing these challenges.